Privacy Policy

HiPi respects your privacy. This Privacy Policy explains how we collect, use and handle personal information when you visit our website or contact us about our design and development services.

1. About HiPi

HiPi is an independent digital studio based in Sydney, Australia.

In this policy, “we”, “us” and “our” refer to HiPi.

2. Information we collect

When you contact us by email or through our website, you may provide information such as your name, email address, company or organisation, website address, project details and any other information you choose to include in your enquiry.

When you visit our website, some basic technical information may also be collected automatically as part of normal website operation. This may include your IP address, browser and device information, pages visited and similar technical data.

3. How we use your information

We may use the information we collect to:

• respond to your enquiries;
• understand your project and requirements;
• provide and improve our services;
• operate, maintain and improve our website;
• protect the security and reliability of our website and services; and
• meet any applicable legal or administrative requirements.

We do not sell your personal information.

4. Cookies and website technologies

Our website may use cookies, browser storage and similar technologies where necessary for website functionality, performance and user experience.

Some third-party services used by our website may also process limited technical information when their resources are loaded.

You can control or remove cookies and stored website data through your browser settings.

5. Third-party services

We use trusted third-party services to help operate and deliver our website and services. These may include website hosting, content management, media delivery, fonts, email and other technical infrastructure.

These providers may process limited information as necessary to provide their services and may operate or store data outside Australia.

Third-party services have their own privacy and data-handling practices, which are governed by their respective privacy policies.

6. Storage and security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, our business requirements, or applicable legal obligations.

7. Access, correction and deletion

If you would like to ask about personal information you have provided to HiPi, request a correction or ask us to delete information we hold about you, please contact us.

We will consider and respond to reasonable requests in accordance with applicable privacy requirements.

8. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our website, services or privacy practices.

The latest version will always be published on this page with the updated date.

Contact

If you have any questions about this Privacy Policy or how HiPi handles personal information, please contact:

HiPi
Sydney, Australia
hello@hipi.com.au